Xuan specializes in conflict transformation, mediation, and cross-cultural communication. She is a CNVC Certified Trainer and an ICF Certified Coach, with years of experience integrating Nonviolent Communication (NVC), mindfulness, and coaching. Deeply trained in the Mediate Your Life (MYL) approach, she supports individuals and communities in navigating internal and interpersonal conflict with clarity and compassion. MYL has profoundly shaped her work—especially through the 3-Chair model and inner mediation practices—which she integrates into parenting, education, and emotional resilience. She also offers bilingual (English/Chinese) trainings and mediations.